Orders are processed in 1–3 business days. Estimated transit takes 7–15 business days after dispatch, in addition to processing time. Business days exclude weekends and public holidays. See Shipping Information for details.
How do returns work?
Request a return within 30 calendar days after delivery and send the items back within 14 days of notifying us. Reasonable trying on is allowed. Email info@vetmilmall.com for the return address. Your statutory rights are not affected; see Return Policy for full details.
How much is shipping?
The shipping charge is shown at checkout before payment. There is no unconditional storewide free-shipping offer. Available destinations are shown at checkout.
Who pays return shipping?
You pay direct return shipping costs for change-of-mind returns. Vetmilmall covers necessary return shipping for incorrect, damaged or faulty items. Contact us first so we can arrange the appropriate return method.
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